Chelsey Ticket ID: 442

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Not Installing

by isomind / June 1, 2019, 9:45 am

Hi,

I have tried to install the theme multiple time and still no luck. Rev Slider keeps failing and then it works after I reload it so that might be the problem. Then when I install demo data it says done and then it doesn't show up and hasn't added anything?

Are you able to help? What do you need?

Very much appreciate the help!

Many thanks 

Forgot the site - https://pressonthis.com

Staff

Hello, your error log file says there is not enough disk space. Because of this, errors occur.

Hi,

No idea where you got that from as you can see the screenshot uploaded. Also the: https://pressonthis.com/wp-content/uploads/2019/06/log_file_2019-06-02__00-02-49.txt Can you provide any help?

 

Staff

Hello!

Don't worry, data import was successful. 

Errors say that the product were not imported. This happened because you did not install the Woocommerce plugin. 

In the archive that you downloaded, there is a folder with the documentation, it will help you in setting up your site. Let me know if you need more help.

Hi, 

So it's all installed however I'm having issues with trying to add my logo to the site. It doesn't appear via upload or via link. Any idea on the issue or a fix please?

thanks

Staff

Hello!

If you cannot upload a logo, do the following. When loading images, press the button File URL, after clicking on File URL and applying Use for Logo , you should see the path to the image in the field, save settings.